Tenant Services

Submit a Maintenance Request

Use this form to report any maintenance issues in your unit. We respond to all requests promptly — emergency requests within hours.

Emergency? For life-threatening emergencies (fire, gas leak, flooding), call 911 immediately. For urgent maintenance emergencies, check the emergency box in the form below and we will prioritize your request.

Maintenance Request Form

Please fill out all required fields. Our team will review your request and follow up as soon as possible.

Tenant Name *

Property Address *

Unit Number

Phone Number *

Email Address *

Issue Category *

Description *

Photos (optional)

Drag and drop photos here, or click to browse (optional)

Accepted formats: JPG, PNG, GIF — Max 10MB per file

Mark as Emergency Check this box if the issue requires urgent attention (within 2–4 hours). Examples: major water leak, no heat in winter, broken exterior lock.

Your request will be sent to placide@pbuniverse.ca. We respond to all requests as promptly as possible. Emergency requests are prioritized.

Submit a Maintenance Request

Maintenance Request Form

Request Submitted!